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ServiceNow CTA Exam Syllabus Topics:

Topic	Details
Topic 1	Data Strategies: This domain evaluates the expertise of Data Analysts in developing effective data management strategies. It focuses on how to align data practices with business objectives and ensure data quality and integrity.
Topic 2	Technical Governance: This domain evaluates the expertise of IT Governance Specialists in establishing and enforcing technical policies and standards. It focuses on ensuring that IT operations align with organizational goals and regulatory requirements.
Topic 3	Testing Leading Practices: This section tests the knowledge of Quality Assurance Engineers in applying best practices for testing IT systems. It covers methodologies and techniques for ensuring that systems meet quality and functionality standards before deployment.
Topic 4	Security Architecture: This section measures the abilities of Security Architects in designing and implementing secure IT architectures. It covers principles and practices for protecting IT systems from various threats and vulnerabilities.
Topic 5	Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.

ServiceNow Certified Technical Architect (CTA) Sample Questions (Q36-Q41):

NEW QUESTION # 36
When advising on release and instance management, what should be considered as key governance factors?
Choose 3 answers

A. Platform scope and deployed applications
B. Day-to-day instance performance metrics
C. Number and purpose of instance environments
D. Release performance and instance usage analytics
E. Operating model and development approach

Answer: A,C,E

Explanation:
Key governance factors for release and instance management include:
B: Operating model and development approach: Define the organization's approach to development (e.g., Agile, Waterfall), release cycles, and how different teams collaborate on the platform.
C: Platform scope and deployed applications: Clearly define the scope of the ServiceNow platform within the organization and the applications that will be deployed. This helps with planning and resource allocation.
E: Number and purpose of instance environments: Establish a clear instance strategy, including the number of instances (dev, test, prod, etc.), their purpose, and how they are used to support development and deployment processes.
Why not the other options?
A: Release performance and instance usage analytics: While these are important for monitoring and optimization, they are not primary governance factors.
D: Day-to-day instance performance metrics: These are operational metrics, not directly related to governance decisions.

NEW QUESTION # 37
In Identity Provider (IdP) initiated SSO, what is the primary protocol used for communication between the IdP and the enterprise application?

A. OpenID Connect (OIDC) protocol
B. OAuth 2.0 authorization framework
C. Security Assertion Markup Language (SAML)
D. JSON Web Token (JWT) authentication

Answer: C

Explanation:
The primary protocol used for communication between the Identity Provider (IdP) and the enterprise application in IdP-initiated SSO is Security Assertion Markup Language (SAML).
Here's how SAML works in IdP-initiated SSO:
User Authentication: The user initiates the login process at the IdP.
Assertion Generation: After successful authentication, the IdP generates a SAML assertion containing information about the user's identity and attributes.
Assertion Sending: The IdP sends the SAML assertion to the enterprise application (ServiceNow in this case).
Assertion Validation and Access: ServiceNow validates the assertion and grants access to the user based on the information in the assertion.
Why not the other options?
A: JSON Web Token (JWT) authentication: JWT is a token format, often used with OAuth or OpenID Connect, but not the primary protocol for IdP-initiated SSO.
B: OAuth 2.0 authorization framework: OAuth is primarily used for authorization, granting access to resources, rather than authentication.
C: OpenID Connect (OIDC) protocol: OIDC is an authentication layer built on top of OAuth 2.0, but SAML is more commonly used for IdP-initiated SSO.

NEW QUESTION # 38
A system administrator, Priya, notices that certain Configuration Items (CIs) in the CMDB have not populated the required and recommended fields, impacting data integrity. Which KPI should Priya review to diagnose this issue?

A. Relationships
B. Compliance
C. Correctness
D. Completeness

Answer: D

Explanation:
The KPI that directly relates to the issue of missing required and recommended fields isCompleteness.
* Completeness:This KPI measures the extent to which CI records have all the necessary information filled in. Missing required or recommended fields indicate a lack of completeness in the CMDB data.
Why not the other options?
* Compliance:Compliance focuses on whether CIs meet defined standards and policies, not necessarily on the completeness of their data.
* Correctness:Correctness relates to the accuracy of the data in the CMDB, not whether all required fields are populated.
* Relationships:Relationships measure the connections between CIs, not the completeness of individual CI records.

NEW QUESTION # 39
What are valid methods for bulk data export from ServiceNow?
Choose 3 answers

A. Using printed reports for data extraction
B. Using an external ODBC connector to query tables
C. Using SMS push notifications for data extraction
D. Extracting data using HTTP-based web services
E. Utilizing export sets with MID Server scheduling

Answer: B,D,E

Explanation:
ServiceNow provides several methods for exporting bulk data:
A: Using an external ODBC connector to query tables: ODBC (Open Database Connectivity) allows external applications to connect to the ServiceNow database and extract data using SQL queries. This is a powerful method for extracting specific data sets.
D: Utilizing export sets with MID Server scheduling: Export sets define the data to be exported. The MID Server acts as an intermediary between ServiceNow and external systems, enabling scheduled data exports to files or other destinations.
E: Extracting data using HTTP-based web services: ServiceNow provides REST APIs that allow you to programmatically extract data from the platform. This is a flexible method for integrating with other systems and automating data extraction.
Why not the other options?
B: Using SMS push notifications for data extraction: SMS notifications are not suitable for bulk data extraction.
C: Using printed reports for data extraction: Printed reports are not designed for efficient data extraction. They are intended for human-readable output.

NEW QUESTION # 40
When should security be set up in the ServiceNow application build process?

A. Before configuring interfaces or business logic
B. After configuring all required integrations
C. After configuring all the application workspaces
D. Only when issues are encountered during operations

Answer: A

Explanation:
Security should be established before configuring interfaces or business logic in the ServiceNow application build process. This is known as "security by design." Here's why:
Prevent Security Gaps: Building security into the application from the start helps prevent vulnerabilities and security gaps that can be exploited later.
Reduce Rework: Addressing security early avoids costly rework later if security issues are discovered after development is complete.
Enforce Best Practices: Starting with security ensures that security best practices are followed throughout the development process.
Why not the other options?
A: Only when issues are encountered during operations: This is a reactive approach that can lead to significant security risks.
B: After configuring all the application workspaces: Security should be integrated throughout the application, not just in specific workspaces.
C: After configuring all required integrations: Security should be considered before and during integration to ensure secure data exchange.

NEW QUESTION # 41
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New CTA Exam Test | Reliable CTA Exam Registration

Reliable CTA Exam Registration & CTA Valid Dumps Book

ServiceNow CTA Exam Syllabus Topics:

ServiceNow Certified Technical Architect (CTA) Sample Questions (Q36-Q41):

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